1. Who We Are

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• Business Name: Milddail

• Address: Church Village, UK

• Email for Privacy Queries: heledd@milddail.co.uk

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2. What Personal Data We Collect

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We collect personal information from you to provide our services and improve your experience on our website. The types of data we collect include:

• Name

• Email address

• Phone number

• Delivery address

• Payment information (processed via third-party payment providers like Wix)

• Website usage data (collected through cookies and analytics tools)

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3. How We Collect Your Data

We collect your data in the following ways:

• When you place an order or make a purchase on our website.

• When you sign up for newsletters or marketing communications (with your consent).

• Through cookies and tracking tools when you browse our website.

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4. How We Use Your Data

We may use your personal data for the following purposes:

• To Process Orders: To fulfill and deliver your order.

• Website Analytics: To analyze website traffic and improve user experience.

• Marketing Communications: If you have opted in, we may send you newsletters and promotional offers. You can unsubscribe at any time.

• Payment Processing: Your payment information is processed by our third-party provider, Wix, for secure transactions.

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5. Data Sharing with Third Parties

We only share your data with third parties where necessary to provide our services:

• Payment Processing: Wix processes payment transactions securely on our behalf. Please refer to their privacy policy for more information.

• Delivery Services: For order fulfillment, we may share your name and delivery address with delivery service providers like Royal Mail.

• We do not sell or share your data with any marketing partners.

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6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather analytics on site usage. We use:

• Functional Cookies: To remember your preferences.

• Analytical Cookies: To monitor website traffic and usage patterns.

You can manage your cookie preferences through your browser settings or through the cookie management options available on our website.

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7. Marketing Communications

We may send you marketing emails and newsletters if you have subscribed. You can opt-out at any time by clicking the "unsubscribe" link in any email or by contacting us at heledd@milddail.co.uk.

We may also use social media platforms like Facebook and Instagram to display ads, but these are managed by those platforms based on their privacy policies.

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8. Your Data Protection Rights

As a data subject under the GDPR, you have the following rights:

• Access: You have the right to request a copy of the personal data we hold about you.

• Rectification: You can request that we correct any inaccuracies in your data.

• Erasure: You can request that we delete your personal data, subject to certain legal obligations.

• Restrict Processing: You can ask us to restrict how we use your data.

• Data Portability: You can request a copy of your data in a machine-readable format.

• Right to Object: You can object to our processing of your data for marketing purposes.

To exercise any of these rights, please contact us at heledd@milddail.co.uk.

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9. Data Security

We are committed to ensuring your personal data is secure. While we rely on Wix for payment processing, which uses industry-standard encryption and secure payment gateways, we also take measures to protect your data on our systems. However, please be aware that no online platform can guarantee absolute security.

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10. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which we collected it or to comply with legal obligations. If you wish to have your data deleted, please contact us.

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11. International Data Transfers

We do not transfer your personal data outside the UK.

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12. Legal Basis for Processing Data

Under the GDPR, the legal grounds we rely on to process your personal data are:

• Consent: When you subscribe to our marketing emails.

• Contract: To process orders and payments.

• Legitimate Interest: For website analytics and to improve user experience.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We recommend checking this page regularly to stay informed about how we are protecting your data.

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14. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: heledd@milddail.co.uk

• Business Address: Church Village, UK